Quick Tour
CBMS Main Access to the various Contact and Sales modules is accelerated by CBMS’s Main Menu Screen which allows you to quickly move to different parts of the system. Both Menu and Toolbar Icons are available together with drop-down lists of options from which to select.
Contacts CBMS lets you manage your contacts in the most convenient manner while offering “Single Point Access”. This means that historical records of Calls, Email, Sales, Payments, Purchases and Quotes can all be viewed simply by selecting the contact and the appropriate tab at the bottom of the screen. New entries can also bee made right here without having to navigate anywhere else within the system.
Calls CBMS enables you to log each contact call details together with a callback date and time. This means that different members within the same Sales Team can be aware of the conversions between the company as a whole to each sales contact thus presenting and united and informed front. Promises made to call back at a later date and time can be made with the assurance that CBMS will remind of this "date" in time.
Personal Diary Callbacks entered into the Call Manager are automatically logged in each Personal Diary so that each user can setup activities for the day that include both personal and business appointments. Diary entries are facilitated with a comprehensive Diary Legends lookup which can be personalised for each user to include their favourite activities and appointments
Personal "To Do" List CBMS offers each user an electronic scribble pad for those of us that like to work from Task Lists then check them off when each job is done. In addition there is a Callback Date and Time with the Notes Manager so that CBMS can remind you in time when a job is nearly due to be done.
Products and Prices CBMS stores the descriptions, price, Vat rate, commission rate % or commission rate value for each product / service you enter into the system. This makes it a snap when setting up a new sales invoice as the items are simply selected from your list of products and ensures that pricing errors are at a minimum. As each Sale is allocated to a sales person and CBMS "knows" the commission rate for each product and service then Commissions for each transaction are automatically calculated and stored.
Commissions CBMS automatically calculates the commission value for every sales transaction against each Sales Person. Commissions can be viewed for any period you wish to select and another click away is the printed results of your commission review.
Statistics For the Manager of a Sales Team, CBMS Statistics are a dream come true! The performance of every member of the Sales Team is monitored by CBMS - it tracks the number of new contacts entered into the system, the number of calls made, the number of quotes generated, the number of subscriptions signed up, the value of sales and the value of purchases made for any period the manager wishes to review. Another click away is a graph illustrating these results - completely ready to form the basis of a sales meeting where useful and effective guidance can be given to those team members that need it.
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